Privacy Policy

This Privacy Policy explains how NavNivesh Capital collects, uses, shares and protects personal data in connection with our investor education and transaction-support services.

1. Data we collect

• Registration data — name, contact details, date of birth, address
• KYC data — identity and address verification documents as required
• Demat details — Demat account information for the Own Demat rule
• Payment information — transaction references and payment channel information (we do not store full payment credentials)
• Transaction data — details of securities viewed, requested, purchased or transferred
• Usage data — device information, log data and app usage patterns
• Communication data — records of your communications with us

2. Purpose of processing

• To provide investor education and transaction-support services
• To complete registration, KYC and payment verification
• To process transactions and transfer securities to your own Demat account
• To provide customer support and respond to queries
• To meet legal, regulatory and compliance obligations
• To send service-related and, with consent, promotional communications
• To improve our services and platform

3. Data sharing

We share personal data only as necessary to provide our services and to meet legal obligations. This includes sharing with:

• Payment processors and banking partners
• KYC verification providers
• Demat and securities transaction partners
• IT service providers who support our platform
• Legal, regulatory and government authorities when required by law

We do not sell personal data. We do not share personal data with third parties for their own marketing purposes.

4. Retention

We retain personal data for as long as necessary to provide services, comply with legal and regulatory obligations, resolve disputes and enforce agreements. When data is no longer needed, we delete or anonymise it as required.

5. Security

We use reasonable technical and organisational measures to protect personal data, including encryption in transit, access controls and secure infrastructure. No system is completely secure, and we cannot guarantee absolute security.

6. Cookies and similar technologies

Our platform may use cookies and similar technologies to operate the service, remember preferences and analyse usage. You can control cookies through your browser settings.

7. Marketing communication

We send service-related communications to all customers. Promotional communications are sent only with your consent, and you can withdraw consent at any time.

8. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of data, subject to legal and regulatory retention requirements
• Withdraw consent for promotional communication
• Raise a grievance about how your data is handled

9. Grievance contact

For data-related questions or complaints, please contact:
Email: support@navniveshcapital.com
Phone: +91 7710089600

10. Data breach handling

In the event of a personal data breach affecting your data, we will notify affected individuals and relevant authorities as required by applicable law.

11. Policy updates

We may update this Privacy Policy from time to time. The version published on this page is the current version.